Get to know InsBOSS

Insurance Back Office Solution Systems

Discover Insurance Back Office Solutions like no other

Founded in 2017, InsBOSS (Insurance Back Office Solutions Systems) is a back-office company providing virtual assistant services to insurance brokers and agencies. Our insurance virtual assistants will help you gain more freedom to grow your business by providing back office support for time-consuming and non-income generating tasks.

Trained by a New York Licensed Insurance Broker and Commercial Lines Insurance Underwriter with over 12 years of experience, our team can perform 90% of your back office tasks. Additionally, our insurance virtual assistants are equipped with more than 160 hours of intensive training on the basics of property and casualty insurance and can easily integrate in your day-to-day business operations.

Our Mission

InsBOSS seeks to foster meaningful relationships built on genuine care – from us to the world.

Our Vision

We intend to bring freedom to every life we touch.

Core Value Proposition

We Always Show Geniune Care Like We Are Family

At InsBOSS, we prioritize genuine care in all aspects of our interactions. We treat each other and our clients as family, fostering a supportive and empathetic environment where everyone feels valued and respected.

We Will Always Treat Your Business Like It Is Our Business

Our commitment to excellence extends to treating your business as if it were our own. We understand the importance of your success and approach every task with a sense of ownership, dedication, and responsibility.

InsBOSS Leadership

Joe Gallegos

Chief Executive Officer &

Joe Gallegos has over 10 years of experience as a Commercial Lines underwriter at Morstan General Agency. With his in-depth knowledge of US Property and Casualty insurance, he understands that there is a great need for valuable back office services within the industry. Thus, he ensures that InsBOSS VAs are trained and well-equipped to handle the day-to-day operations of our partner agencies.

Chris Gallegos

Chief Executive Officer &

With 15 years of experience in the BPO industry, Chris Gallegos started his career in 2006 with one of the biggest tech companies in the US. His expertise in client management, technical support, and customer service ensures that the team has great relationships with our partners and drives sales and growth to their businesses.

Emma Gallegos

Chief Commercial Officer & Business Unit Head

Emma Gallegos joined InsBOSS in 2020 as our Chief Commercial Officer. As the head of our Business unit, she ensures that our back office operations run smoothly with her expertise in project management and business development.

Eli Punzalan

Chief Operating Officer

Eli Punzalan joined InsBOSS in May 2021 as our Chief Operating Officer. His proficiency in building and developing business processes, optimizing operations, and managing risks ensures that we operate our virtual assistant services to the optimum level.

The top choice by insurance agencies nationwide for quality VA services.

Unlock the Freedom you need to grow

We free your time, energy, and money—your freedom is our business.

Reclaim your Freedom, Build your business

Drive your growth forward with our insurance VAs at the helm of your back office tasks.

Get the freedom to do more.

Grow your business with InsBOSS